Staff SRE Engineer - Voice Core Platform
ServiceNow · Hyderabad, Telangana · full-time
Source: Adzuna
Posted 13/10/2026
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Job Description About the role We are building a real-time conversational AI voice platform. An orchestrator runs every call through Voice Activity Detection, Speech-to-Text, LLM-based agent matching, tool calling against ServiceNow platform (Glide) APIs, and Text-to-Speech. In voice, latency and reliability are the product. You will own the platform's reliability, performance and operational architecture, and set direction across teams. What you'll do Define and drive SLIs/SLOs for availabilit…
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