Senior Staff Engineer (Salesforce, Service Ownership)
Nagarro · Hyderabad, Telangana · full-time
Source: Adzuna
Posted 28/10/2026
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Job Description Requirements Experience : 7.5years Strong experience in Salesforce service ownership, production support, and end-to-end service management across multiple Salesforce organizations. Proven experience leading and managing Salesforce support teams, including workload allocation, capacity planning, performance monitoring, and resource scheduling. Strong understanding of IT Service Management (ITSM) processes, incident management, ticket management, SLA monitoring, and escalation ma…
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