Principal Engineer - Machine Learning
Freshworks · Chennai, Tamil Nadu · full-time
Source: Adzuna
Posted 2/10/2026
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Job Description About the Role: Freshworks is building next-generation AI-driven customer and employee engagement platforms. As a Principal Engineer - Machine Learning on our AI/ML Engineering team, you will drive the architecture and technical strategy for core backend services powering our Agentic AI Platform. You will lead the development of reasoning-driven agents, multi-agent orchestration, and outcome-based workflows that directly power autonomous AI capability across our suite of enterpr…
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