FBS Customer Care Supervisor
Capgemini · Pune, Maharashtra · full-time
Source: Adzuna
Posted 26/10/2026
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Supervises team members to enhance customer experiences for internal and external clients. Focuses on compliance with risk acceptability guidelines and achieving profitable business outcomes. Leads team to improve performance and contribute to organizational success. Essential Job Functions Monitors team performance metrics such as customer experience, work quality, and compliance with regulations. Creates and implements performance improvement plans tailored to individual team member skills. E…
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