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Analyst Software Engineering - ServiceNow Platform Production Support-Tier 1

AT&T · India · full-time

Source: Adzuna

Posted 2/10/2026

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Role: ServiceNow Platform Production Support– Tier 1 Location: Bengaluru/Hyderabad Experience: 4 years (with Certified ServiceNow Administrator) Role Summary The ServiceNow Platform Production Support Tier 1 Analyst is responsible for providing first-level technical support for the ServiceNow platform. This role focuses on incident logging, initial troubleshooting, user support, request fulfilment, and timely escalation to higher support tiers when required. The ideal candidate should have deep…
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